LifeLock Identity Protection

The University of Alabama offers identity theft protection from LifeLock with Norton Benefit Premier. LifeLock helps provide employees peace of mind with comprehensive protection for their identity, connected devices, and online privacy with SafeCam. Enhanced features include Home Title Monitoring, Bank Account Takeover Alerts and Three Bureau Credit Monitoring. If a potential identity threat is detected in our network, the employee is notified via email, text, phone or mobile app alerts.

LifeLock with Norton Benefit Premier also combines leading identity theft protection with device security and protection against online threats to help protect against identity thieves trying to steal personal information from PCs, Macs, and mobile devices. This plan also includes up to 50 GB of Norton Cloud Backup as a preventive measure to data loss due to hard drive failures and ransomware, Parental Controls to help members manage their kids’ online time and Password Manager to securely manage passwords and logins.

Premium TierCost per month
Employee Only (18+ years old)$8.89
Employee + Family$15.89

How to enroll? Login to myBama, navigate to the Employee page, and click the Benefitfocus link. The LifeLock benefit is available for year-round enrollment and may be elected or changed at any time.

exclamationFor Personal Machines Only

If you elect to enroll in the LifeLock benefit, you are permitted to use the Norton 360 antivirus software on personal machines only. University machines are protected with an enterprise-wide antivirus software license which will not work effectively alongside Norton 360 antivirus software. 

Family Documentation Requirement: Employees who select ‘Family’ coverage with LifeLock will be required to provide the following information for covered dependents upon enrollment: 1) full name, 2) date of birth, and 3) social security number. If your dependent’s information is already on file with BenefitFocus then additional dependent documentation will not be required.

Questions? Contact LifeLock with Norton Benefit Premier at 800-607-9174.


LifeLock Benefit Continuation

Can participants keep the LifeLock benefit after separation from UA?

Yes, current LifeLock participants can continue the service by enrolling in one of several Norton LifeLock retail plans, after separation. They will receive a 35% discount.

What are the payment options once enrolled in a retail plan after separation?

When enrolling in one of the retail plans, employees will be asked to provide a credit/debit card, for the monthly payment. Payment information can be updated online.

Will there be a change in premium amount?

Yes, the premium will be based on the retail plan chosen. Rate information will be provided by customer service when the participant contacts Norton LifeLock about porting coverage.

How long after separation will the participant's enrollment in the benefit be cancelled?

Coverage is cancelled as of the last day of employment. For example, if the employee is terminated on 7/1/2021; coverage will end 7/1/2021. Participants may enroll in the discounted retail coverage at any point after termination – there is no specific time window.

How is enrollment cancellation communicated to the participant?

Norton LifeLock sends an email communication with information on continuing the benefit. If the participant has an official UA email address on file, then they may not receive this email. Therefore, it is important to provide the portability flyer linked below.

Is there a discount code available to separating participants that would like to keep coverage?

Yes, the discount code is “WB3”. The code and phone number to customer service are included on the portability flyer. If the portability flyer is shared electronically, there is a link which will take them to the enrollment site.