Designated Benefits Specialists are assigned to employees by first letter of last name. Employees should contact the following Benefits Specialist for assistance with new employee orientation, benefits enrollment, disability or life insurance claims, Family and Medical Leave, retirement, etc.
| Employees whose last name begins with: | Assigned Benefits Contact | Telephone Number | Email Address |
|---|---|---|---|
| A - C | Erica Shumate | (205) 348-6809 | eshumate@ua.edu |
| D - I | Cresynce Cottrell | (205) 348-7099 | clcottrell@ua.edu |
| J - O | Kimberly West | (205) 348-5154 | kewest4@ua.edu |
| P - U | Lurethia James | (205) 348-3150 | ljames@ua.edu |
| V - Z (FMLA & BenefitFocus) | Jan Nichols | (205) 348-4785 | jnichols@fa.ua.edu |
| V - Z (Retirement & LTD) | Sandra Abrams | (205) 348-7099 | sabrams@ua.edu |
Human Resources Service Center Contact Information
The HR Service Center provides applicants, employees and retirees a convenient location to handle all of their benefits, employment and payroll needs. The HR Service Center is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m, subject to UA holiday schedules. Please call (205) 348-7732 or email hrsvctr@ua.edu.
| Benefit | Vendor Contact | Telephone Number | Website |
|---|---|---|---|
| Medical and Dental | Blue Cross and Blue Shield of Alabama | 1-800-239-5772 | www.bcbsal.org |
| Prescription Drugs | Prime Therapeutics | 1-800-391-1886 | www.alliancerxwp.com |
| Vision | UnitedHealthcare | 1-800-638-3120 | www.myuhcvision.com |
| Flexible Spending Account (Healthcare or Dependent Care FSA) | PayFlex | 1-844-729-3539 | www.payflex.com |
| Health Savings Account (HSA) | PayFlex | 1-844-729-3539 | www.payflex.com |
| Life, AD&D, Short-Term Disability, Long-Term Disability | The Standard | 1-855-757-4714 | www.standard.com |
| Teachers' Retirement System and PEEHIP | Retirement Systems of Alabama (RSA) | 1-877-517-0020 | www.rsa-al.gov |
| Voluntary Retirement 403(b) and 457(b) | TIAA | 1-800-842-2252 | Self-service through myBama |
| Employee Assistance Program | Uprise Health | 1-800-925-5327 | www.uprisehealth.com |
| Identity Theft Protection | LifeLock Norton Benefit Premier | 1-800-607-9174 | www.lifelock.com |