Benefits Contacts

Designated Benefits Specialists are assigned to employees by first letter of last name. Employees should contact the following Benefits Specialist for assistance with new employee orientation, benefits enrollment, disability or life insurance claims, Family and Medical Leave, retirement, etc.

Employees are assigned a dedicated Benefits Specialist by the first letter of the last name:

Last name begins with:Assigned ContactTelephone NumberEmail Address
A, B, C, DLurethia James(205) 348-3150ljames@ua.edu
E, F, G, H, IJan Nichols(205) 348-4785jan.nichols@ua.edu
J, K, L, M, NCarolyn Lyttle(205) 348-7099calyttle@ua.edu
O, P, Q, R, SFelicia Collins(205) 348-5421facollins1@ua.edu
T, U, V, W, XTabitha Dodd(205) 348-3291tmdodd@ua.edu
Y, ZKatherine Watkins(205) 348-6669kwatkins@ua.edu

Benefit Vendor Contacts

BenefitVendor ContactTelephone NumberWebsite
Medical and DentalBlue Cross and Blue Shield of Alabama1-800-239-5772www.bcbsal.org
PharmacyPrime Therapeutics1-800-391-1886www.primetherapeutics.com/bcbsal/
VisionUnited Healthcare1-800-638-3120www.myuhcvision.com/
Flexible Spending AccountInspira Financial1-844-729-3539inspirafinancial.com/
Health Savings AccountInspira Financial1-844-729-3539inspirafinancial.com/
Life and DisabilityThe Standard Insurance1-855-757-4714www.standard.com/
Mandatory Retirement
401(a)
Teachers’ Retirement Systems of Alabama (TRS)1-877-517-0020www.rsa-al.gov/
Optional Retirement
403(b) / 457(b)
TIAA1-800-842-2252Self-service through myBama
Employee Assistance ProgramComPsych Guidance Resources1-888-283-3515www.guidanceresources.com/
Identity ProtectionLifeLock Norton1-800-607-9174www.lifelock.com/

Human Resources Service Center Contact Information
The HR Service Center provides applicants, employees and retirees a convenient location to handle all of their benefits, employment and payroll needs. The HR Service Center is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m, subject to UA holiday schedules. Please call (205) 348-7732 or email hrsvctr@ua.edu.