Employee Assistance Program

Everyone has problems juggling the demands of work, family, and other obligations that combine to make life stressful. Effective August 1, 2018, The University of Alabama has contracted with American Behavioral to provide professionally trained counselors to give you options and resources for coping more effectively with a variety of life challenges.

American Behavioral Logo

Headquartered in Birmingham, Alabama, American Behavioral is a full-service behavioral health care organization with a nationwide network of licensed and credentialed providers in 38 specialties. Eligible employees and dependents residing in Tuscaloosa, outside of Tuscaloosa and even out-of-state will have expanded access to highly-qualified EAP counselors.  

Your Employee Assistance Program (EAP) offers confidential assessment and short-term, professional counseling services. Eligible employees and dependents may receive up to five (5) free face-to-face sessions per episode per year to address pressures associated with marital and family issues, grief and loss, interpersonal relationship difficulties and more. American Behavioral also provides unlimited access to scheduled, telephonic counseling or coaching sessions. To access articles, tips, self-assessment, and skill-building tools, go to the EAP portal and register your account.

To find out more information about how the EAP may help you or to schedule an appointment, contact American Behavioral:

  • Toll-free: (800) 925-5327

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Counseling Services 

The University of Alabama’s EAP is an employee assistance and counseling program designed to provide eligible employees and their family members with resources for resolving work-related and personal problems, including but not limited to:

  • Marital and Relational
  • Parent-Child
  • Behavioral Problems of Child
  • Mental Health and Substance Abuse
  • Emotional and Stress-Related
  • Job-Related
  • Personal and Household Budgeting
  • Extended Family

The Employee Assistance Program provides a free assessment, short-term counseling (5 in-person sessions), and referral services. Referrals are made in consultation with you if additional mental health services are needed. The benefits provided by Blue Cross and Blue Shield of Alabama will be explored with you in selecting a provider.

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Work-Life Services

Personal Advantage is a work-life website that contains more than 20,000 articles and interactive resources for topics such as emotional well-being, family life, health, financial, legal, personal growth and stress. Popular items include personal development training, downloadable will kits, financial calculators, and parenting articles. Employees have access to a free, comprehensive legal consultation or free session with a certified financial professional, as well as referrals to thousands of community resources including 12-step groups, community mental health agencies, and more. Visit www.AmericanBehavioral.com and select Member Login to register.

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Training and Education

Throughout the year, EAP staff members are available to conduct programs and classes on a variety of topics. To schedule a specific subject or event for your department, please contact your HR Partner in the Department of Human Resources. HR Partner listing by assigned area.

For training topics, visit the American Behavioral website and register in the EAP portal.

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On Site Crisis Intervention

In the event of a major disaster, loss of life, or crisis situation, American Behavioral EAP staff is available to provide on-site assistance also known as Critical Incident Stress Debriefing (CISD) within 2 hours. Please contact the Department of Human Resources at (205) 348-6690 when a “critical incident” impacts your employees or the workplace.

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Confidential Services

EAP services are always confidential. Information regarding you and your counseling sessions is not released to your manager or supervisor and will not be made a part of your personnel file. Only statistical data is reported to the University that provides a composite of the employee population served. Your right to privacy is protected within the State of Alabama and federal guidelines.