TRS Individual Retirement Counseling TRS retirement benefits counselors are available to counsel TRS members and answer questions concerning members’ accounts. Members can call 1-877-517-0020 to speak directly to a TRS retirement benefits counselor or to schedule an appointment to meet with a counselor in Montgomery. Counselors are available to answer calls Monday through Friday, 8 a.m. – 5 p.m., except for state holidays.
If members are within three years of retirement eligibility and do not reside in the Montgomery Office area, they may arrange a 20-minute appointment with a counselor at one of the RSA field sites.
No appointments outside of the Montgomery office will be made without receipt of the Off-Site Counseling Services Request. No phone or fax registrations are accepted and appointments fill very quickly. The Off-Site Counseling Services Request form must be completed and mailed to:
TRS Benefits Division • Attn: Appointments
P.O. Box 302150
Montgomery, AL 36130-2150
View dates and locations for the TRS Individual Off-Site Counseling Appointments.
The University of Alabama Acts Of Kindness Employee Relief Fund is available to provide appropriate relief to eligible faculty and staff of the University of Alabama who experience a qualifying event or emergency. Applicants of the Fund must have a documented event or emergency situation that has caused a financial hardship. To begin the application process, an employee must contact Angie Dickey in the Department of Human Resources at 348-6690 or firstname.lastname@example.org.