TRC Leadership Resources

 

Name	Description
50 Activities for Developing Counseling Skills in Managers	Provides a practical and structured way to help managers to enable people to manage themselves better at work
50 Activities for Developing People Skills	Each of the 50 activities relates to some aspect of human relations. Their focus is on the use of these skills in the workplace, although many are entirely transferable to private life.
50 Activities for Developing Supervisory Skills	The material in this manual reflects real issues for supervisors in the workplace and requires participants to think on their feet, just as they would have to in the work environment.
50 Activities for Unlocking Organizational Communications	50 activities aimed to help unblock organizational communications channels
50 Activities on Creativity & Problem Solving	Activities are broken down into 6 categories: icebreakers, creativity, problem analysis, solution finding, implementing solutions, and thinking process
25 Role Plays for Developing Mgmt. Skills	These role plays are all based on situations where there is not a simple "right" answer.
Team and Organization Development Handbook	Contains 40 activities including topics such as: conflict resolution, cooperation and trust building, team development, and more

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Coaching/Performance Appraisals/Discipline Videos

 

Name	Description	Time
How to Discipline Employees and Correct Performance Problems	Learn the difference between discipline & performance problems & how to address them	3 hrs.

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Name	Description	Time
Coaching and Counseling	A 60-minute course that teaches the basics of coaching & counseling	1 hr.
Documenting Discipline	How to legally document employee performance.	10 disks + user guide
The Human Touch Performance Appraisal	10 tips for appraising employee performance	8 disks

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Coaching/Performance Appraisals/Discipline Resource Books

Name	Description
Improving Workplace Performance Through Coaching	Easy-to-follow model that will help managers, supervisors, and coworkers coach employees to achieve their best
Supervisors Guide to Documenting Employee Discipline	Your success as a supervisor depends on your ability to carefully explain, in person and in writing, what you expect of your employees

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Interviewing Videos

Name	Description	Time
Gateway to Opportunity: Interviewing Job Applicants with Disabilities	Semi-documentary program focuses on proper techniques for interviewing prospective employees with disabilities	18 min.
Interview Guide for Supervisors	Presents role plays of excellent vs. bad interview techniques	16 min.
More than a Gut Feeling	Master the phenomenally effective behavioral approach to interviewing	28 min.
You Be the Judge	This video dramatically illustrates how to get the information you need during an interview to make excellent hiring decisions	27 min

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Interviewing Resource Books

Name	Description
Interview Guide for Supervisors	Supplies basic guidance on applicable federal and state laws and provides a sound process for pre-employment screening and interviewing
25 Role Plays for Interview Training	This manual is divided into 6 sections- a general introduction and 5 parts, each dealing with a different type of interview

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Leadership Videos

Name	Description	Time
Bringing Out the Leader in You	Describes the leadership techniques you need to know	30 min.
The Business of Paradigms	Break through barriers to innovation & unlock resistance to change	38 min.
Coloring Outside the Lines	The only thing that differentiates your service, your product or yourself from any others is your creativity and innovation. This video will show you how to take advantage of the "creative giant within."	1 hour
How to Lead Effectively	4 major styles of leadership	19 min.
In Search of Excellence	Provides examples of companies that listen and respond to the customer to include Disney, 3M, and others	90 min.
The Leadership Alliance	Visit 4 organizations & explore the subject of successful leadership	1 hr.
Paradigm Principles	Helps you explore when to look for change, who brings it and how to capitalize on it	37 min.
A Passion for Excellence	How to turn the average person in the average organization into a passionate person	1 hr.
Who Moved My Cheese?	Discover how to deal with change and enjoy more success in work and in life	13 min.

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Leadership Audio

Name	Description	Time
Best of Lessons in Leadership	How to stay focused on the customer	6 tapes, 60 min. each

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Leadership Resource Books

Name	Description
Bulletin to Management	Bi-monthly newsletters for human resources practices & ideas by the Bureau of National Affairs, Inc. (1996 - present)
Empowerment for High-Performing Organizations	Outlines in practical and understandable terms how to create an empowered organization
The Living Organization - Spirituality in the Workplace	The Living Organization is one which re-creates itself in response to the changing internal and external business environment
Who Moved My Cheese?	An amazing way to deal with change in your work and in your life

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Quality Videos

Name	Description	Time
How to Make Quality…Fail	Video will help you design, implement and maintain a quality initiative that lives up to its promise for your organization	18 min.
Quality: A Commitment to Continuous Improvement	Discusses ingredients in a total quality process, but ultimately quality depends on leadership	16 min.

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Quality Resource Books

Name	Description
The Benchmarking Book	Presents a distillation of how the best benchmarking programs in the United States are run
Business Process Benchmarking	Benchmarking business processes is an important key to success for any organization interested in pursuing productivity, continuous improvement, and increased performance
Business Systems Engineering	Introduces business systems engineering, offers clear guidelines for using this technique, and includes success stories
Continuous Quality Improvement	CQI is a participative learning process that is embraced by The University of Alabama. This resources can be used as a reference tool to help you collect and analyze data.
Management in a Quality Environment	A case study of how Citizens Gas and Coke Utility went from a traditionally managed company to a company that embraces a total quality management type of system
Policy Deployment	Provides a roadmap for achieving quality in practically any organization
Root Cause Analysis	Explores the real reasons for current organizational problems and gives you a basic management tool to improve operations
Total Quality Management in Higher Education	Defines the principles of Total Quality Management and is followed by two case studies of institutions implementing TQM

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Supervisory Videos

Name	Description	Time
From Delegation to Empowerment: Getting Things done Through People	As a manager or supervisor, you must delegate in order to survive in today's workplace	21 min.
How to Get Results with People	How to build your leadership, power & visibility on the job	2 hrs.
Keeping the Good Ones	The message of this film is simple, treat your team members as people first and employees second.	25 min.
Motivating Others	Learn the top-rated employee motivators	25 min.
Motivation: The Classic Concepts	Presents 5 classic work motivational theories	20 min.
The New Supervisor	The perfect training solution for introducing supervision and first-time leadership. Topics include: supervising former peers, managing your time, and conducting performance reviews	21 min.
The New One Minute Manager	Learn the 3 secrets of One Minute Management: One Minute Goal Setting, One Minute Praisings, and One Minute Reprimands	50 min.
Preventing Management Mistakes	Prevent management mistakes that damage your credibility, undermine your confidence, and could even land you in court	22 min.
The Supervisor as a Classroom Instructor	Learn effective teaching techniques, the teaching/ learning process, and how to evaluate sessions	2 tapes - 33 min. ea.

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Supervisory Audio

Name	Description	Time
Cultivating Initiative in Your Staff	How to motivate your people to think for themselves and act for your organization	4 Tapes - 50 min. ea.

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Supervisory Resource Books

Name	Description
Legal Issues for Managers	Essential skills for avoiding your day in court

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Teamwork Videos

Name	Description	Time
The Abilene Paradox	Learn why group "consensus" is NOT always what it appears to be	28 min.
How to Solve Problems	Learn the four steps to solving any problem	22 min.
Tap the Power of Teamwork	Offers dozens of ideas on how teamwork can help employees deal successfully with customers, clients, & colleagues	43 min.
Team Creativity	Shows how to maintain a positive environment where team members are free to be creative	22 min.
Tearing Down the Walls	Identifies how to manage change & dismantle barriers to better team & organizational performance	21 min.
Working Effectively with Others	Learn how to examine behavior & roles in order to understand & work effectively with co-workers	12 min.

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Workplace Violence Videos

Name	Description	Time
Bomb Threats, Bombs & You	Provides awareness of the serious issues of bombs and bomb threats	15 min.
Call to Action: Managing Violence in the Workplace	A comprehensive training video to instruct supervisors on how to prevent workplace violence	31 min.
Workplace Violence: Recognizing & Defusing Aggressive Behavior	Do you know the difference between when an employee is having a bad day vs. aggressive behavior	26 min.

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