Online Learning FAQs

Search or browse the entries below to find quick answers to frequently asked questions about Skillport, Training Academy, and online compliance training delivered through these systems.

Need additional help?

Known issues such as outages and errors are posted in HR Learning & Development News.

For questions concerning login access or assignments in Skillport or Training Academy, or to arrange a time to use these online learning systems in our computer lab in Capital Hall, please contact HR Learning & Development at 205-348-9700 or

For technical questions and support, please contact your department’s IT staff, the IT Service Desk, or Skillsoft Customer Support.


The Skillport online learning system provides access to registration for UA instructor led training and webinars as well as web-based courses, books, and other online learning assets designed to enhance professional development.

Information about registration for orientation, training courses, and webinars offered through HR Learning and Development can be found in the Course Catalog & Registration FAQs.



Skillport is also used by non-UA individuals required to take the Child Protection Policy Training, Clery Act Training, and HIPAA Privacy and Security Training for Employees.

For instructions, see:

I’m a non-UA individual. How do I complete Child Protection Policy training and provide proof of completion?

I am a non-UA individual. How do I complete the Clery Act, HIPAA Privacy and Security and Harassment Prevention training and provide proof of completion?

Compliance Training & Training Academy

In order to meet state and federal requirements as well as University policy, University employees and students may be required to take annual mandated compliance training on specific topics. The Training Academy online learning system is used to provide required compliance training to University employees and students.

Our Online Compliance Training Quick Start Guide (PDF) provides instructions to help you: make sure you receive training notices, make sure your computer and browser are ready to use Training Academy, understand how to complete the required courses, and know how to get help.

Training Academy

Training Academy Basics

Completing Assignments in Training Academy

Troubleshooting Training Academy Issues

Compliance Training


Requirements for Faculty, Staff, and Student Employees

Requirements for UA Students (not employed by UA)

Supervisor Resources